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All transactions declining

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  • CnP.Support.AM
    replied
    Good day @AngelaFARMSTEW

    It seems that this issue has been resolved.

    Please let us know if you still experience any issues with transactions.

    Leave a comment:


  • AngelaFARMSTEW
    started a topic All transactions declining

    All transactions declining

    We are experiencing an issue with all of our transactions declining. We've tried with multiple cards, multiple IPs, and have also tried the Virtual Terminal and the online donation forms. We need assistance with this ASAP as we have a giving Tuesday event coming up and major fundraising on Thursday, two days from now. We've checked and the pages are active, the card settings are active. Please help asap.
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