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Custom Question: All Options length should be less than 1500 Characters

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  • Custom Question: All Options length should be less than 1500 Characters

    We have 302 parishes that participate in our campaign and we would like the donors to select from a dropdown list the name of their parish to receive credit for the donation. However, when you type in the options in a dropdown style question, there seems to be a limit on the number of options for a dropdown list.

    Without building-out a giving page for each parish and without sending the donor to a landing page that pre-prompts them to choose their parish and then transfer them to the appropriate giving page, how can I solve this issue?

    Why would there be a limit on the number of options that you can add to a list on custom questions?
    Is that just an arbitrary number that can be removed?
    I tried making sections and breaking them down by groupings of the alphabet but I can't control aspects of the donor's choice so that they only select one parish.

    Any help you can provide would be helpful.
    Last edited by [email protected]; 11-21-2017, 11:04 AM.

  • #2
    Good day @[email protected]

    I have forwarded this to our developers to see the possibilities to increase the characters limit in order to address the above issue.

    We will get back to you with the update soon.
    Regards,
    Click & Pledge Support Department

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