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Custom Question Will Not Add To Custom Section

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  • Custom Question Will Not Add To Custom Section

    First-time poster. Not sure if I'm posting in the appropriate forum.
    I have a campaign and I created three custom sections, each with custom questions. Section 1 is normal; the other 3 are conditional.
    The weird thing is that the system won't let me add a question to section 4. When I click "save" it processed for a moment, then just shows the question editing screen again. When I look in section 4, the question is not there.
    Has anyone encountered this or do you know how to fix this?

  • #2
    Good day @DannyDrachsler

    Since the question is related to the Connect, it has to be posted in the "Connect Peer-to-Peer Fundraising Platform" Channel. However, I have moved your post to the respective channel.

    Regarding above issue you are referring to is a known issue in the current system which will be addressed in the next update. The issue is with the apostrophe. Please remove the apostrophe from the Section name and it will let you add the question.

    Sorry for the inconvenience.
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    • #3
      Thanks so much @CnP.Support.AM! Removing the apostrophe from the section name resolved the issue.

      Thank you for your quick response and for looking into this for me. Next time I'll know to post Connect-related questions in the "Connect Peer-to-Peer Fundraising Platform" Channel.