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Custom Questions Condition setting errors

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  • Custom Questions Condition setting errors

    I have set up condition in the custom questions of one of our campaigns, and I am not sure if it is because of the number of conditions or if there is another error at play. The first section/question has 14 options in a pick list for answers. There are 14 separate sections, each that are conditioned to come up with another question depending on the answer from the first question. Three of those condition do not show up when picked. Can you help?

  • #2
    Good day @ndlugajczyk

    Would you please share the C&P Account# and the Campaign name in the question so that we can review whats going on?

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

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    • #3
      The account is 35429, the campaign is Annual Teacher Fund. I have several other accounts I have done the same thing with, and have had no problem. The website is https://connect.clickandpledge.com/w...f-81b574d21aab. The question is "Recognize my annual $1,500+ donations on the school plaque like the example:" and as an example, when picking "Mickey Mouse" the conditional question that is supposed to pop up does not.

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      • #4
        Good day @ndlugajczyk

        Thank you for the information. Please check now and let us know if you find any issues.

        NOTE: We recommend that you clear your browser cache before testing it.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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