Please help thank you! Extra Fee/additional not working correctly, not being charged and my default is set to off...
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Good day solutionsjournalism
May I ask your account number and the campaign name? Your post does not really tell us the detail we need to answer your question. It is always best to provide as much detail as possible to help us resolve the issue quickly.Regards,
Click & Pledge Support Department
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Good day @solutionsjournalism
We don't see any issues with the additional fees. Would you please share the order number of the transaction in the question?Regards,
Click & Pledge Support Department
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