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It takes so long (hours) to get the code that it is expired by the time I notice it is there and put it in the login screen. I have been trying to login for days.
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Regards,
Click & Pledge Support Department
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my cell phone is not in the account and i cant add it because i cant get in. Isn't that a text (SMS) verification that has to have SMS service?Comment
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Good day @freedomhouse
Are you able to login now? I have discussed this with our technical team they said there is such issues in getting the code. However, the password is supposed to be good for at least 8 hours.
Please see if the email ending up into the "Junk Mail" folder then you may need to put "clickandpledge.cc" in your whitelist/safe sender list.Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpCComment
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Ok I got in. I added cell to profile and will try that next time. Thanks.Comment
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