No announcement yet.

Additional Fee on Donation Form

  • Time
  • Show
Clear All
new posts

  • Additional Fee on Donation Form

    I have included the Additional Fee on a Donation Form I have created. The text indicates this is an option, yet I do not see where the Donor can either accept or decline the Additional Fee. Is this possible or is the fee automatically charged once I enable this function?

  • #2
    For us, after a donation amount is selected the a new section on the donation form appears with this option for the donor. See the attached screenshot of what this new section looks like.


    Click image for larger version

Name:	Capture.PNG
Views:	40
Size:	14.1 KB
ID:	32407


    • #3
      I didn't see this section appear, what appeared when I donation amount was selected is
      the text in a box, please see below. Is there something I need to do to enable the box as you indicated in your screen shot?


      • #4
        Good day @SR Horses

        The reason it won't appear that option for you because you have selected the Automatic option for Additional Fee. If you select Opt-In, then the options will appear on the donation page.

        Click image for larger version

Name:	Additional Fee.jpg
Views:	44
Size:	87.3 KB
ID:	32412

        Hope that answers your question. let us know if we can be of any further assistance.
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars:
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday:
        Are you on Salesforce? Join us at the Power of Us Hub:


        • #5
          Easy fix, perfect! I am learning. Thank you!