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Activated Connect Receipts - getting 2 copies

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  • Activated Connect Receipts - getting 2 copies

    I am the administrator for our C&P accounts. I activated the Connect receipts on one of our accounts and am now getting two copies. Is this because the administrator always gets a copy by default, and then if I am included in the cc field, I get an additional one. I am just trying to figure out a way to limiting myself to one copy.

  • #2
    Good day @ndlugajczyk

    You are absolutely correct. You are getting two copies because Organization always receive the receipt copy of the transaction no matter whether the email listed or not. You may remove the email from CC to avoid duplicate copy.
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