Search bar not working in Connect

[jackdunn]

When I login to C&P Connect and use the search bar to look up an order number or customer's name, it runs the search and says "no results", even though if I trawl backwards through todays transactions I can find the transaction # and name I just searched. So the search bar seems to be malfunctioning. I've tried in different browsers and clearing my cache. This has happened repeatedly over the last few days, to me and to my colleague. Can you advise? It is very frustrating having to scroll backwards through all our transactions to find the one I need.

Thanks!

C&P Account #: 24461 Org: Transgender Law Center

[CnP.Support.AM]

Good day @jackdunn

It seems that you are searching the Transaction using the search bar on the Dashboard. Please note that, each sections have their respective search options:

Dashboard:


Reports & Transactions:


Hope that answers your question. Please test it and let us know if you find any issues.