Announcement

Collapse
No announcement yet.

Check out page suggestions

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #16
    Click image for larger version

Name:	CandP_Widgets-2 (1).png
Views:	13
Size:	1.9 KB
ID:	29273
    Co founders PC using his login, can see the original widget, can not edit original. Made a second one and it saves OK. the preview shows the original one

    His quoted text: "The new one appears (see new screen shot) and it accepts my customizations, but when I preview, the other one always comes up. I haven't looked at the embed code yet."

    Can NOT upload a full size image the original PNG image is 1280x1024
    Last edited by Rick_McKenney; 11-30-2016, 03:07 PM.

    Comment


    • #17
      Rick_McKenney

      Since we cannot duplicate this, one of our support engineers is going to call you and screen share.

      We have tested this in every conceivable way and cannot see the issue.

      Can we set up a user in your account as [email protected] so we can login to duplicate a new user in your instance?

      I am going to move this thread to Connect as it is not really related to new ideas.
      Regards,
      Click & Pledge Support Department

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

      Comment


      • #18
        You can book a meeting using this link: https://www.vyte.in/rick.mckenney

        Yes please access my account.

        Yes moving the thread is a good idea

        Comment

        Working...
        X