Using Google Analytics with Connect

[blatka]

How are people using GA with Connect to track sources of donations? I'm able to track page views, but am not getting any conversions when people donate via Connect.

Is there a way to redirect to a page after a donation? Seems that would be the way to verify a conversion.

Thanks

[CnP.Support.AM]

Good day @blatka

Sorry, as now it is not possible but it is in the pipe line and hopefully available in the upcoming releases.

[[email protected]]

Any updates on this? Or do you have any tips for how you track conversions? How can you tell if you're getting conversions on email (1, 2 or 3 of a campaign) or social media or a splash page or a facebook ad etc, without setting up individual donation pages for each version of each marketing tactic. Thanks!

[CnP.Support.AM]

Good day @[email protected]

You may track the Donation via adding the google analytic script to the Organization/Campaign. The script added to the Org/Camp will also apply to all donation pages which includes the Thank You page. This way you may track the number of visits to the Thank You page which confirms the donations.

Hope that answers your question. Let us know if we can be of any further assistance.

[[email protected]]

Thanks for the response. To clarify - are you recommending we add the google analytic script on our web page? Because the donation forms are all done through iframes so I'm not sure what you mean? Or are you saying the GA code should go in the Click & Pledge portal? Thanks in advance.

[[email protected]]

And how do we set a Goal URL for the Thank You page?

[CnP.Support.AM]

Good day @[email protected]

You may place the Google Analytics script into the Organization/Campaign within the Connect.

At Organization:


At Campaign:

[[email protected]]

Where does this data flow through in Google Analytics? Or how do you set up a Goal URL for the Thank You page?

[CnP.Support.AM]

Good day @[email protected]

As of now the Goal URL option is not available in the current system.

[[email protected]]

Where does the data flow through in Google Analytics? How can i learn more about this?

[[email protected]]

Could ClickNPledge create some sort of webinar on how to track marketing efforts?

[[email protected]]

Any help here would be much appreciated.

[[email protected]]

So I went to the help support forum last Wednesday and they said a developer would contact me. When will someone be reaching out? Wondering about the above questions and also how we do remarketing if there's no thank you page we can access? Thanks in advance for the help!

[[email protected]]

Hi There, Still looking for help on this. In the same vein. If we want to set up a remarketing campaign for when people have reached the donation form, but not the thank you page, how can we do this? Would love to be contacted with some help. Thanks.

[CnP.Support]

Good day [email protected]

This truly is not a C&P issue or feature. Search engines provide scripts and we simply provide the means for you to add the search engine script into every page. We try not to get involved with 3rd party integration as we are not a consulting firm or can be involved with SEO and conversion optimization.

Google Analytics has its own nuances and designs which require many settings. We highly recommend that you research on how to set up Google Analytics scripts. Our integration stops at the point of providing you the area to add that information to the page.

Sorry that we cannot provide more insight.