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  • CnP.Support.AM
    replied
    Good day @blatka

    We have considered the above request and hopefully in upcoming releases it will be added.

    Leave a comment:


  • blatka
    replied
    Must have been a Facebook hiccup. The post I had previously posted that couldn't be shared is now sharable. Thanks.

    It sure would be great to be able to upload a specific social share image on connect, as the images it grabs from the Connect campaign are too small and the wrong aspect ratio to be shared properly on Facebook. It's not a problem when I directly share the post because I upload a proper image. But others that share the post from Connect are all messed up (using images from the post and not a proper share image). Just a thought and request.

    Thanks.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @blatka

    We have tested the above and found NO issues. We didn't see any issues which you are referring to.

    We have shared the same page as well as one of fundraiserís page:

    Click image for larger version

Name:	Facebook Test.jpg
Views:	17
Size:	86.3 KB
ID:	29332

    Please clear the browser cache and test it.

    Leave a comment:


  • blatka
    replied
    Oh, here is the link that won't share on Facebook: https://connect.clickandpledge.com/O...ildrenofgiants. And here is the Facebook debugger that reliably finds out what the sharing issues are with a link, but when entering the connect link, it just hangs. I've not seen this happen until now. Here's the debugger: https://developers.facebook.com/tools/debug/
    Thx

    Leave a comment:


  • blatka
    started a topic Facebook sharing broken

    Facebook sharing broken

    Hi. I had posted and then boosted my connect fundraiser this past Thursday. I noticed today that there was no "Share" button on the post that links back to Connect. I tried to copy and paste the fundraiser link onto a facebook share, and then tried the Facebook share and sharethis links from the fundraiser, but each time, Facebook claims the link is not valid and won't post it! I've never really seen this happen - where you can't share a page. I have tried other browsers with this same link but it's not working. I've tried sharing other links and have no issues. Could this be a Connect issue? Thanks.
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