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Some edits not sticking in Connect 2.0 Form Builder

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  • Frank
    replied
    Thanks for the update, and it's reassuring to know we weren't using it wrong. I swear the non-updating was happening with other fields, but that header was the most obvious to show. Here's hoping they all have the same root cause, and we'll look for in the upcoming week.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Frank

    We have identified the issue and will be fixed in the next update which is due out in the next week. Sorry for the inconvenience.

    Leave a comment:


  • Frank
    replied
    Thanks for looking at it. I'm trying as JPG and GIF.

    Leave a comment:


  • CnP.Support.AM
    replied
    Good day @Frank

    Sorry but the image you have provided is PNG and this forum does not show it in full scale. I only see a thumbnail. Would you please post this as a JPG so we can review?

    Leave a comment:


  • Frank
    started a topic Some edits not sticking in Connect 2.0 Form Builder

    Some edits not sticking in Connect 2.0 Form Builder

    Dear C&P Developers ,

    C&P Support by email directed me to post here.

    I'm trying out the new Connect 2.0 FormBuilder interface and appreciating the new ability to configure form styles.

    One trend I'm noticing is general glitchiness in making changes persist even after Saving repeatedly. In the two Payment Forms, here's how they look in the FormBuilder vs. the Direct Link, respectively:

    Click image for larger version

Name:	Screen Shot 2016-11-22 at 8.59.41 PM.png
Views:	21
Size:	5.6 KB
ID:	29104
    vs.
    YEA 2016

    Click image for larger version

Name:	Screen Shot 2016-11-22 at 8.59.47 PM.png
Views:	27
Size:	5.9 KB
ID:	29103
    vs.
    YEA 2016 Template 5

    Yet in the two Direct Links above, the "Billing and Contact Information" is not changed.

    Is it possible the "Billing and Contact Information" heading can't be changed? I swear I've had other instances of this, but it's harder to tee up a reproducible test case.

    Thanks in advance,
    Frank
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