No announcement yet.

When do organizations receive funds?

  • Filter
  • Time
  • Show
Clear All
new posts

  • When do organizations receive funds?

    Sorry if this has been addressed elsewhere; it's very difficult to find information. How and when do organizations receive funds from Connect campaigns, once a donation has been made? Is it different with an ongoing campaign vs. a campaign with an end date? Thank you.

  • #2
    Good day @Jack Straw

    For US customers with Merchant Account services through TransFirst, funds are deposited in batch to your bank account on business days. Fees are deducted from your bank account once a month.

    For MasterCard, Visa, and Discover Cards: Deposits are made within 48 business hours.
    For eChecks (ACH): Deposits are made in 3-5 business days depending on issuing bank.

    Please give TransFirst a call at 800-571-6199 option 2 for further inquiries about deposits.
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars:
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday:
    Are you on Salesforce? Join us at the Power of Us Hub: