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"Other" field has a zero as a default value

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  • "Other" field has a zero as a default value

    To be sure, I went to Campaign Details > Payment Details and removed the zero from the Default Amount field of the Other field. However, when I view any of my donation forms, the Other field displays its "Other Amount" help text and juxtaposes a zero. As a result, when clicking in the field, the help text disappears but the user is forced to delete the zero before entering their desired amount.

    Can you remove the zero?

  • #2
    Good day @wtben

    I see what you are referring to and I have forwarded this to our developers to see if they can remove the zero in other field as default.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    • #3
      I am having the similar issue now. It used to show the correct default value, which is $8.26, but it returns only zero in the widget. Also, the payment levels' values ($50, $100, $250, etc) have somehow changed to different values recently in our widget. Could you take a look at it?

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      • #4
        Good day @[email protected]

        The issue which you are referring to has been fixed and due out to release in the next week. Sorry for the inconvenience.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Thanks a lot!

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