Announcement

Collapse
No announcement yet.

Removing "Make this donation anonymous" and "Your public comment" fields

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • CnP.Support.AM
    replied
    Good day @franharrington

    We have couple of webinars on Connect 2.0 which was recorded before the release.

    http://help.clickandpledge.com/custo...omization-more

    However, we do have number of help articles on Connect 2.0: http://help.clickandpledge.com/custo...nnect/articles

    Hope that helps. Let us know if we can be of any further assistance.

    Leave a comment:


  • franharrington
    replied
    Ah, that did it. Thanks!

    Do you have a recorded webinar or something detailing how to use these forms?

    Leave a comment:


  • CnP.Support
    replied
    Good day franharrington

    I just checked the form and do not see these fields in the form. Please use a different browser and test it as you may be seeing the cached version. See below:

    Click image for larger version

Name:	2016-11-10_12-04-36.jpg
Views:	26
Size:	55.5 KB
ID:	28707

    Leave a comment:


  • franharrington
    replied
    Hi, I have turned off the live stream, but those fields are still showing up in the form.

    https://connect.clickandpledge.com/w...e-53d5c01f4b2e

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    Please go to the campaign and go to the streamer. You may hide all the fields you are referring to, except the phone #. The phone number is mandatory and cannot be removed as it plays a part in the fraud analysis and integrity check of the transaction.

    Click image for larger version

Name:	2016-11-10_11-45-20.jpg
Views:	28
Size:	95.2 KB
ID:	28703

    Hope that answers your question.

    Leave a comment:


  • franharrington
    replied
    Is there a way to remove these fields in Connect? I do not see a way to do so.

    Leave a comment:


  • CnP.Support
    replied
    franharrington

    Sorry I just realized you had put a link to the form and the form is in Connect. I will move this post to the Connect channel.

    Leave a comment:


  • CnP.Support
    replied
    Good day franharrington

    This question has been posted to the checkout pages channel, meaning your question is related to the old Portal. The options you are discussing are not available in the old forms in https://portal.clickandpledge.com as they are fixed with almost no flexibility.

    You may want to consider using Connect forms.

    Please let us know if we can be of more assistance.

    Leave a comment:


  • Removing "Make this donation anonymous" and "Your public comment" fields

    Hello,

    I am setting up a new donation form to use on our site, but we don't want to give people the option to make a donation anonymously or to display a public comment. We don't want to display these donations anywhere. We also don't want to have phone number be a required field, but I don't see anyway to change that.

    The form is here: https://connect.clickandpledge.com/w...e-53d5c01f4b2e

    thanks!
Working...
X