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Fraud settings in new CNP portal

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  • Fraud settings in new CNP portal

    Hi, if I create a new fraud profile and then set it to Active, will it take precedence over the "Default Profile"?

    I am asking because it seems there is no way to disable the read-only "Default Profile".
    As such, I end up with 2 active profiles - the "Default Profile" and the one I newly created.

    Since there are now 2 active profiles, how are the fraud rules reconciled? Let's say "Default Profile" enables a particular AVS rule, but my newly created profile disables the same rule, then ultimately what is the state of that rule - disabled or enabled?

  • #2
    Good day bigbluepancake

    You may have unlimited number of fraud profiles. Fraud profiles are assigned to specific campaigns. Once a custom profile has been assigned to a campaign that profile will be used. In the absence of a custom profile the default (Click & Pledge) profile will be used.

    Please be advised that when using custom profile your organization accepts all liabilities for fraud and any fraudulent transactions that may hit your campaign.

    Click image for larger version

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    Hope this answers your question.

    Please let us know if we can be of more assistance.

    BTW: I will move this post to the Connect peer-to-peer channel. You had posted this to the checkout pages which is the legacy Portal channel.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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