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My IP is blacklisted?

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  • CnP.Support.AM
    replied
    Good day @Kate

    What do you mean by unable to make a donation? Are you able to login into accounts?

    Please note that you may check the box for "Remember me for 30 days" this way it won't as you identify the photos every time you login.

    Click image for larger version

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  • Kate
    started a topic My IP is blacklisted?

    My IP is blacklisted?

    I have 7 accounts and have been logging in repeatedly to check settings on the new platform. I am now unable to make a donation, and have to identify many photos every time I log in. I went into fraud settings and added my IP address under whitelist, under the "from" section. I left the "to" section blank. I am still unable to donate. No office hours today. :-) How should I handle?

    thanks - kate
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