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  • CnP.Support
    replied
    Kate

    The renewal is on the first year anniversary.

    Please contact Double The Donation since they are the ones that will be handling the account. Our licensing pays for your first year of use.

    Sorry to hear it did not work - it is a bit surprising. Our hope was to have the matching gifts of the first year support the next year. Here is their contact form: https://doublethedonation.com/contact-us/

    Leave a comment:


  • Kate
    started a topic Double the donation

    Double the donation

    Unfortunately, we haven't gotten any traction from Double the Donation. I believe we are set to have an automatic renewal in December. What is the process for cancelling?
    Organization ID: 00DG0000000k6LS

    Thanks,
    Kate
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