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  • ASPX logo download

    Hi I was wondering what this ASPX logo download is when people access a connect page or donate widget. Is there a way to not have this happen? Let me know if you need more information. Thanks for your help!!

  • #2
    Hi;

    As discussed in the office hour please send us a screen shot of this, next time you experience it, so we can review the issue.

    Thank you.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

    Comment


    • #3
      Sorry to reply to this post, but I've tried several time to join Office hours today 3.29.16 and every time I'm told the meeting has ended. I did see where there are no office hours 3.30.16.

      Comment


      • #4
        Good day!

        Sorry about your problem. We had office hour today and people attended without any issues. Strange you had problem- I wonder if others have had issues as well.

        We close the room at 3:30 p.m. ET to ensure that all questions are answered before 6 p.m. Office hour starts at 3 p.m. and the room closes at 3:30 - this way all those present will have their questions answered.

        As was also announced, there will not be office hour tomorrow March 30, 2016. We will be back online on March 31.

        Please let us know if we can be of any assistance.
        Regards,
        Click & Pledge Support Department

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

        Comment


        • #5
          Yes I know you close the room at 3:30. I tried to access the room starting at 3:05 and tried several times until 3:30. I received a messages saying the meeting was closed or the meeting had ended.

          Comment


          • #6
            I have seen this odd behavior on loading the WERU donation page (at https://weru.org/click-and-pledge-test): a file named logo.aspx starts downloading. Here is the code which appears to generate the download ( this is part of the embedded iframes from clickandpledge):
            <iframe width="1" height="1" frameborder="0" src="https://connect.clickandpledge.com/l...ea35a0e00af6c8" scrolling="no">
            Here are the contents of the logo.aspx file:
            --

            IT»(JM≥U ())(∂“◊/.Œ—ÀN,(IŒH‘KŒœ’œ…Oœ◊Zgükkhb`d`†ñò[`]lkñdbëúújêjnëjbñjhabahbîfjbúd`bij¶dóëZîj£ühßtÜ»z}∞ ;lÙ3JrsÏxπ€ˆ=\≈€?m=140200&s=6b48cce0e78e46e1848142 f543b04956
            Server: Microsoft-IIS/7.5
            X-AspNet-Version: 4.0.30319
            X-Powered-By: ASP.NET
            Date: Tue, 15 Mar 2016 13:28:31 GMT
            Content-Encoding: gzip
            Vary: Accept-Encoding
            Transfer-Encoding: chunked

            bf
            ãˇ≥…(…Õ±≥…HML±≥)…,…IµÛO JM.Q»Õ/KM±—áàŸËCT$ÂßT⁄ÒrŸd°(S(…W∞IT»(JM≥U ())(∂“◊/.Œ—ÀN,(IŒH‘KŒœ’œ…Oœ◊Zgükkhb`d`†ñò[`]lkñdbëúújêjnëjbñjhabahbîfjbúd`bij¶dóëZîj£ühßtÜ»z}∞ ;lÙ3JrsÏxπ€ˆ=\≈
            --
            I see this occasionally. I am running Chrome 48.0.2564.116 on Mac OS X 10.11.3. The code displays as a single black pixel below both the recurring and single gift forms. I also see the pixels when viewing the site with Firefox 43.0.4 and Safari 9.0.3.
            When I follow the link:

            it redirects to:

            which would appear to be related to kaptcha.
            Do you know why this is appearing? If it is not necessary, can it be removed?

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