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  • Remove Anonymous donation and public comment options from donation widget

    How do I remove the "Make this donation anonymous" and "Public comment" items from the donation widget? We don't want to give these options to constituents. Where does a "public comment" get published anyway?

  • #2
    Good day @wtben,

    The public comments appear on your campaign page: https://connect.clickandpledge.com/O...nessTorah12384

    The system is designed around social interactions and the aim is to show engagement & activity around your campaigns. Comments will show the first name & last initial of the donor with the date & amount of donation. It works great if implemented and donors are engaged. You can see examples everywhere in the Connect site.

    Currently those options cannot be removed. We have options in the next release to remove them but without them the page simply turns into a non-engaging site - something we are adding with great hesitation.

    The next update is due in February 2016.

    Please let us know if we can be of more assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Overall, that makes sense and I appreciate your attempts to encourage organizations to use these public pages. However, our preference is to keep people on our own website. If there's a way to embed our public page content in our existing website, we'd consider making use of these fields. (They need a bit more explanation, though, because if a donor is using the widget, there's no indication of to whom a donation is anonymous or where a comment will appear.)

      If there's no way to embed, then we'll probably just as well wait until February when we can hide these confusing fields before changing to the more elegant widget form.

      Comment


      • #4
        So in the end did this update happen in Feb? I still don't see how to remove the public comment section from the widget if you want to embed it in another site. Can you direct me on how to do that? Thanks!

        Comment


        • #5
          Good day!

          This update has not yet been released. It has been postponed and scheduled for later this year.

          At this time the public comment is still not an option.

          Sorry but it is under development as part of a bigger release.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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          • #6
            Really? I was under the impression that it would be included in the major forms update coming this month.

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            • #7
              I have the same questions. How can I hide or remove the "Make this donation anonymous" element, because our donors are private types of people and we're not leveraging the peer-to-peer aspect of this. We don't plan to show or publish their names anywhere!

              We also don't need the Public Comment field. Where would that display, anyway? Thank you.

              Comment


              • #8
                According to Kamran, the update with this capability is coming in August.

                Comment


                • #9
                  Good day!

                  Yes - this is true. This feature is already included in the release of Connect, scheduled for August 2016.
                  Regards,
                  Click & Pledge Support Department

                  On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                  Join us @ the educational webinars: https://clickandpledge.com/webinars/
                  Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                  Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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                  • #10
                    Any update when this will come out?

                    Comment


                    • #11
                      Good day Sarah@supportlabs.org,

                      The release is in testing phase and hopefully it may release before end of this month.

                      Thanks,
                      Regards,
                      Click & Pledge Support Department

                      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                      Join us @ the educational webinars: https://clickandpledge.com/webinars/
                      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                      Comment


                      • #12
                        Please, is there any way to remove the "Make this Donation Anonymous" checkbox and the Public Comment field from our donation page? Now that the release is delayed, this has taken on new urgency and importance. Please help!!

                        Comment


                        • #13
                          Good day @AndreaF

                          Sorry but currently that cannot be removed. Please wait for couple of weeks as our current ETA is September 15.

                          Sorry for the delay.
                          Regards,
                          Click & Pledge Support Department

                          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                          Join us @ the educational webinars: https://clickandpledge.com/webinars/
                          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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