Refund Error

[CnP.Support]

Good day @Jamie,

Our testing team has been informed and we will resolve this if we find an issue.

Thank you for bringing this to our attention.

[Jamie]

Hello,

I tried to issue a refund for a donation, but experienced an error.

My process was:
Log into Connect and go to Transactions.
Find and click on the transaction to refund.
Click "Issue Credit"
I filled out an internal Note about the refund, and checked the box to send him an email.

Then, when I click issue credit, there is an error.

I did this again without the internal note, and it completed successfully. So I believe that there is some flaw that disallows internal notes? I don't know, but no assistance is needed anymore! Thanks.

- Jamie