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  • Receipts

    I've created a new campaign in Connect. I've checked the Send receipt box on the payment form.
    Will this receipt be the same as for the "classic" check out pages?
    Will the campaign be identified/identifiable on the receipt?
    How is this receipt related to the customizable template email thank you generated by the C&P autoresponder integrated in Salesforce? Will the email be generated in addition to the receipt. Is there an option to choose between the two items?
    I was not able to figure this out from the available documentation.
    Thank you for your assistance int that matter.
    Claude Kientz

  • #2
    Good day!




    Answers to your questions are numbered below:
    1. Will this receipt be the same as for the "classic" check out pages?
      • REPLY: Yes- the same system receipt will be sent.
    2. Will the campaign be identified/identifiable on the receipt?
      • REPLY: The name of the item will be on the receipt - not the campaign.
    3. How is this receipt related to the customizable template email thank you generated by the C&P autoresponder integrated in Salesforce? Will the email be generated in addition to the receipt. Is there an option to choose between the two items?
      • REPLY: System receipt may be turned off by unchecking the receipt option in Connect. Autoresponder in Salesforce acts independently - if the condition is met the AR will be sent.
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    Hope this answers your question.

    Please let us know if we can be of more assistance.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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