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Updating Credit Card Info on a recurring donation

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  • CnP.Support
    replied
    Good day!

    I just tested the link & it worked fine- clicked it and it went right into the article.

    Here is a short URL: http://cnp.mn/1hXL9ne

    I also enclose it in HTML so you can see the actual link:

    HTML Code:
    http://cnp.mn/1hXL9ne
    Please let me know if it works.

    Leave a comment:


  • yaakov@jwrp.org
    replied
    Really sorry to bother you, but the link is not working (for me). Can you send the article as an attachment ([email protected]) or paste it into the body of the response.
    Thanks so much, YS

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    Please see: http://help.clickandpledge.com/custo...urring-payment

    Let us know if we can be of any further assistance.

    Leave a comment:


  • Updating Credit Card Info on a recurring donation

    Hi,
    A recurring donation had a Declined status this month. We contacted the donor, who gave us updated credit card information. How do we update the credit card information on the existing recurring donation? If that is not possible, what is the best practices action to take?
    Thanks, YS
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