Updating Credit Card Info on a recurring donation

[[email protected]]

Hi,
A recurring donation had a Declined status this month. We contacted the donor, who gave us updated credit card information. How do we update the credit card information on the existing recurring donation? If that is not possible, what is the best practices action to take?
Thanks, YS

[CnP.Support]

Good day!

Please see: http://help.clickandpledge.com/custo...urring-payment

Let us know if we can be of any further assistance.

[[email protected]]

Really sorry to bother you, but the link is not working (for me). Can you send the article as an attachment ([email protected]) or paste it into the body of the response.
Thanks so much, YS

[CnP.Support]

Good day!

I just tested the link & it worked fine- clicked it and it went right into the article.

Here is a short URL: http://cnp.mn/1hXL9ne

I also enclose it in HTML so you can see the actual link:

http://cnp.mn/1hXL9ne

Please let me know if it works.