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Donation Amount not moving over after clicking donate button

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  • geoffccfy
    replied
    My organization is experiencing this problem too. We have 3 campaigns (one default) and this is happening with all three campaigns. Account # 25238.

    Leave a comment:


  • me.jit
    replied
    Here is the acct #26837

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    We located your account based on your profile: https://connect.clickandpledge.com/O...jitfosteryouth

    There was a problem in your setup where no default campaigns were set up. The main page on the form takes payment for the default campaign and no campaign is set to default it has no idea what to do. We fixed it for you so please test it.

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    What is your C&P Account number? Please make sure to always post your account number so we can locate your account.

    Leave a comment:


  • Donation Amount not moving over after clicking donate button

    Hello,

    For some reason the donation amount isn't moving over to the donation screen. I select an amount > click donate an amount shows 0. If I select 25$ from the radio button options. Shouldnt the donation amount say 25.00 in the donation page?

    Click image for larger version

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