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  • CnP.Support
    replied
    Good day John;

    Please try again and let us know if it is working now. I activated your account.

    Leave a comment:


  • john.henry
    replied
    Dear C&P Support,

    Our account is #21960. I have run into the same problem. I cannot log in to C&P Connect. Can you help?
    John Henry
    [email protected]

    Leave a comment:


  • dstephens
    replied
    Yes, both are working now. Thanks for your help!

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    I activated both accounts - please test it and let me know if all is OK now.

    Leave a comment:


  • dstephens
    started a topic Login Issues

    Login Issues

    My username and password is pulling an "invalid credentials" on the login page. I was able to log into the Click and Pledge portal without a problem though.

    My login is [email protected].

    I have another account - [email protected] that was able to login just fine for two of my clients, but a third, North Star Reach didn't show up.

    Is there something I need to do to activate One Connection Media Group (20588) and North Star Reach (21880) on the Connect platform?

    Thanks.
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