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After not being able to login on the Connect site, I went to the portal to check my settings and noticed that although "Connect Platform" was active, the URL displayed was https://connect.clickandpledge.com/Organization// (note that the organization name is missing from between the two ending slashes.
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Dan,
What is your account number?Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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Dan,
I reviewed your accounts and fixed the issue. Only one of your accounts was setup, namely: Friends of Sixty Feet, Inc. with "FriendsOfSixtyFeet" as the alias.
I set up your other account, "Sixty Feet", with "sixtyfeet" as the alias. This should be working now.
Please review and let us know if it is working.Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpCComment
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Account number: 18590Comment
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Hi Dan,
Please check your account again - it should be fixed now.Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpCComment
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