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Organization Name Missing in Portal Account Info

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  • CnP.Support
    replied
    Hi Dan,

    Please check your account again - it should be fixed now.

    Leave a comment:


  • danowens
    replied
    Account number: 18590

    Leave a comment:


  • CnP.Support
    replied
    Dan,

    I reviewed your accounts and fixed the issue. Only one of your accounts was setup, namely: Friends of Sixty Feet, Inc. with "FriendsOfSixtyFeet" as the alias.

    I set up your other account, "Sixty Feet", with "sixtyfeet" as the alias. This should be working now.

    Please review and let us know if it is working.

    Leave a comment:


  • CnP.Support
    replied
    Dan,

    What is your account number?

    Leave a comment:


  • danowens
    started a topic Organization Name Missing in Portal Account Info

    Organization Name Missing in Portal Account Info

    After not being able to login on the Connect site, I went to the portal to check my settings and noticed that although "Connect Platform" was active, the URL displayed was https://connect.clickandpledge.com/Organization// (note that the organization name is missing from between the two ending slashes.
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