Organization Name Missing in Portal Account Info

[CnP.Support]

Hi Dan,

Please check your account again - it should be fixed now.

[danowens]

Account number: 18590

[CnP.Support]

Dan,

I reviewed your accounts and fixed the issue. Only one of your accounts was setup, namely: Friends of Sixty Feet, Inc. with "FriendsOfSixtyFeet" as the alias.

I set up your other account, "Sixty Feet", with "sixtyfeet" as the alias. This should be working now.

Please review and let us know if it is working.

[CnP.Support]

Dan,

What is your account number?

[danowens]

After not being able to login on the Connect site, I went to the portal to check my settings and noticed that although "Connect Platform" was active, the URL displayed was https://connect.clickandpledge.com/Organization// (note that the organization name is missing from between the two ending slashes.