CONNECT

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Closed, Sticky: Release Notes by CnP.Support Started by CnP.Support, 06-18-2017, 02:02 PM	0 responses 123 views 0 likes	Last Post by CnP.Support 06-18-2017, 02:02 PM
Closed, Sticky: Known Issues & Bugs by CnP.Support Started by CnP.Support, 02-20-2014, 12:52 PM	0 responses 561 views 0 likes	Last Post by CnP.Support 02-20-2014, 12:52 PM
Gifts Doubling by EBrand Started by EBrand, 04-13-2021, 05:05 PM	1 response 19 views 0 likes	Last Post by CnP.Support.AM Yesterday, 08:37 AM
Click & Pledge Transactions not appearing in Salesforce by lselden Started by lselden, 08-19-2020, 09:26 AM	8 responses 58 views 0 likes	Last Post by CnP.LiveSupport.AB 04-13-2021, 10:58 AM
Temp Contacts not generating Opportunities in SF by Clareodo Started by Clareodo, 04-08-2021, 11:21 AM	4 responses 18 views 0 likes	Last Post by Clareodo 04-09-2021, 09:53 AM
Live Stream Message - Time Wildcard by darryl.oliver Started by darryl.oliver, 01-07-2021, 11:19 AM	2 responses 123 views 0 likes	Last Post by CnP.Support.AM 04-09-2021, 05:44 AM
Error when trying to update receipt templates by Allison Started by Allison, 04-01-2021, 10:54 AM	1 response 28 views 0 likes	Last Post by CnP.Support.AM 04-02-2021, 05:26 AM
Additional Fee Not Showing on Forms by mjblarson Started by mjblarson, 04-01-2021, 07:51 PM	1 response 20 views 0 likes	Last Post by CnP.Support.AM 04-02-2021, 04:02 AM
Custom Thank you text not displaying by Perc-BRC Started by Perc-BRC, 04-01-2021, 12:58 AM	1 response 22 views 0 likes	Last Post by CnP.Support.AM 04-01-2021, 03:09 AM
Approval Code field by [email protected] Started by [email protected], 03-30-2021, 03:53 PM	2 responses 16 views 0 likes	Last Post by [email protected] 03-31-2021, 02:42 PM
Receipt "Update" is giving an ERROR and not allowing Save/Update by [email protected] Started by [email protected], 03-26-2021, 09:51 AM	6 responses 78 views 0 likes	Last Post by CnP.Support.AM 03-31-2021, 06:24 AM
Auto-responders no longer sending by CoralReefAlliance Started by CoralReefAlliance, 03-24-2021, 09:42 AM	9 responses 43 views 0 likes	Last Post by CoralReefAlliance 03-30-2021, 09:01 AM
Give permission to select users to run C&P reports by [email protected] Started by [email protected], 03-05-2021, 12:12 PM	17 responses 113 views 0 likes	Last Post by [email protected] 03-30-2021, 08:32 AM
Payment Form error (Header contains HTTP?) by [email protected] Started by [email protected], 03-26-2021, 02:19 PM	5 responses 24 views 0 likes	Last Post by [email protected] 03-29-2021, 11:58 AM
SMSGiving Reports by Kofo Started by Kofo, 03-23-2021, 10:28 PM	3 responses 26 views 0 likes	Last Post by CnP.Support.AM 03-26-2021, 03:42 AM
Recycled Payment Form Not Enabling Editing by Conner Smith Started by Conner Smith, 03-24-2021, 02:11 PM	3 responses 24 views 0 likes	Last Post by CnP.Support.AM 03-26-2021, 03:38 AM
Connect donations don't appear in Salesforce Developer instance by [email protected] Started by [email protected], 03-24-2021, 11:54 AM	4 responses 23 views 0 likes	Last Post by CnP.Support.AM 03-26-2021, 03:32 AM
Submit button disabled by Jason.Best Started by Jason.Best, 03-24-2021, 10:27 AM	3 responses 27 views 0 likes	Last Post by CnP.Support.AM 03-25-2021, 06:06 AM
Unable to access virtual terminal by laurenvelardi Started by laurenvelardi, 03-23-2021, 04:24 PM	1 response 24 views 0 likes	Last Post by CnP.Support.AM 03-25-2021, 05:18 AM
Connect buttons not working by Willie Marquart Started by Willie Marquart, 03-24-2021, 09:46 AM	1 response 18 views 0 likes	Last Post by Omeredith 03-24-2021, 09:57 AM
Campaign going to click and pledge by Jenny Started by Jenny, 03-07-2021, 09:02 AM	1 response 28 views 0 likes	Last Post by CnP.Support.AM 03-08-2021, 02:42 AM
Duplicate Charges 2-28-21 by [email protected] Started by [email protected], 03-01-2021, 07:21 AM	6 responses 53 views 0 likes	Last Post by [email protected] 03-05-2021, 07:52 AM
Receipt Confusion by Hermen Felten Started by Hermen Felten, 03-02-2021, 09:08 AM	7 responses 53 views 0 likes	Last Post by CnP.Support.AM 03-04-2021, 12:06 AM
URGENT: Our receipts are showing Terms & Conditions from OTHER PEOPLES ACCOUNTS by olywebdev Started by olywebdev, 03-02-2021, 06:45 PM	1 response 31 views 0 likes	Last Post by CnP.Support.AM 03-03-2021, 07:59 AM
SMSGiving not working by Samiam Started by Samiam, 03-01-2021, 06:33 AM	1 response 14 views 0 likes	Last Post by Samiam 03-01-2021, 07:03 AM
Customer is reporting card was charged 3 times for the same transaction (continued) by Arydiel Started by Arydiel, 02-15-2021, 01:44 PM	1 response 48 views 0 likes	Last Post by CnP.LiveSupport.AB 02-17-2021, 10:11 AM
Voided transactions showing everything twice in Connect report by jillifoss Started by jillifoss, 02-11-2021, 01:27 PM	4 responses 62 views 0 likes	Last Post by jillifoss 02-16-2021, 12:54 PM
Changing name on receipt by MichelleGFN Started by MichelleGFN, 02-12-2021, 06:41 PM	1 response 31 views 0 likes	Last Post by CnP.Support.AM 02-15-2021, 07:32 AM
What is the 9-digit number on bank statement with deposits from ProPay? by jillifoss Started by jillifoss, 02-06-2021, 03:25 PM	4 responses 40 views 0 likes	Last Post by CnP.LiveSupport.AB 02-12-2021, 12:42 PM
not getting the right receipt by Kate Started by Kate, 02-04-2021, 06:38 PM	2 responses 24 views 0 likes	Last Post by Kate 02-05-2021, 07:45 AM
Losing data over and over. Sick of it!!! by Bill Sundahl Started by Bill Sundahl, 02-02-2021, 03:52 PM	2 responses 49 views 0 likes	Last Post by Bill Sundahl 02-03-2021, 11:56 AM
C&P Settlement Issues by Clareodo Started by Clareodo, 02-01-2021, 08:13 AM	1 response 39 views 0 likes	Last Post by CnP.LiveSupport.AB 02-02-2021, 08:07 AM
Transaction shows up on Settlement report but not on Salesforce Report by Monique Started by Monique, 01-19-2021, 03:39 PM	2 responses 39 views 0 likes	Last Post by CnP.LiveSupport.AB 01-20-2021, 08:32 AM
C&P Inline Donation Forms Processing Icon Never Disappearing by kwclick5 Started by kwclick5, 12-10-2020, 12:31 PM	10 responses 168 views 0 likes	Last Post by kwclick5 01-18-2021, 12:11 PM
Is it possible to manually update the meter? by Be in Health Started by Be in Health, 12-13-2018, 12:19 PM	7 responses 71 views 0 likes	Last Post by CnP.Support.AM 01-18-2021, 04:45 AM
C&P Test account seems to be not working by [email protected] Started by [email protected], 01-14-2021, 06:01 PM	3 responses 17 views 0 likes	Last Post by CnP.Support.AM 01-18-2021, 02:11 AM
Error Issuing Credit by Alaska Conservation Foundation Started by Alaska Conservation Foundation, 01-06-2021, 04:37 PM	6 responses 90 views 0 likes	Last Post by CnP.Support.AM 01-18-2021, 12:02 AM
C&P Test account seems to be not working by [email protected] Started by [email protected], 01-14-2021, 06:02 PM	1 response 13 views 0 likes	Last Post by CnP.Support.AM 01-15-2021, 02:30 AM
Updating a recurring gift without cancelling by kjunger Started by kjunger, 01-14-2021, 11:16 AM	1 response 20 views 0 likes	Last Post by CnP.Support.AM 01-15-2021, 12:52 AM
Error Issuing Credit Still by Alaska Conservation Foundation Started by Alaska Conservation Foundation, 01-11-2021, 03:55 PM	1 response 15 views 0 likes	Last Post by CnP.Support.AM 01-11-2021, 11:55 PM
Donation page error, duplicate transactions by webadmin Started by webadmin, 01-04-2021, 08:32 AM	5 responses 88 views 0 likes	Last Post by CnP.Support.AM 01-11-2021, 08:21 AM
CONNECT isn't generating a code for login. by Tristan Started by Tristan, 01-05-2021, 09:53 AM	4 responses 18 views 0 likes	Last Post by Tristan 01-06-2021, 02:03 PM
Donation Pages not working by CoralReefAlliance Started by CoralReefAlliance, 12-28-2020, 02:45 PM	15 responses 119 views 0 likes	Last Post by kwclick5 12-28-2020, 04:58 PM
$1,000 limit on payments with ProPay? by drossjones Started by drossjones, 10-14-2020, 06:08 PM	7 responses 103 views 0 likes	Last Post by CnP.Support 12-28-2020, 10:10 AM
Fraudulent Donations by kwclick5 Started by kwclick5, 12-22-2020, 05:27 PM	2 responses 30 views 1 like	Last Post by kwclick5 12-23-2020, 10:53 AM
Advanced C&P Developer Support needed by [email protected] Started by [email protected], 12-17-2020, 10:49 AM	1 response 24 views 0 likes	Last Post by CnP.LiveSupport.AB 12-17-2020, 03:17 PM
Japan Credit Bureau (JCB) card not accepted? by annieleblanc Started by annieleblanc, 11-13-2020, 04:09 PM	11 responses 108 views 0 likes	Last Post by CnP.Support.AM 12-14-2020, 01:08 AM
Declined transactions by MichelleGFN Started by MichelleGFN, 12-10-2020, 05:37 PM	1 response 23 views 0 likes	Last Post by CnP.Support.AM 12-11-2020, 12:11 AM
New Temporary Contact Layout? by lsoulet Started by lsoulet, 12-08-2020, 03:00 PM	1 response 23 views 0 likes	Last Post by CnP.Support.AM 12-09-2020, 01:43 AM
Processing Alias overwrites Contact record with null values? by lsoulet Started by lsoulet, 12-07-2020, 12:21 PM	2 responses 21 views 0 likes	Last Post by lsoulet 12-07-2020, 02:10 PM
Fraud charge report in Connect by [email protected] Started by [email protected], 11-20-2020, 08:54 AM	3 responses 49 views 0 likes	Last Post by CnP.Support.AM 12-01-2020, 06:36 AM
Not Processing payments by AlexSH Started by AlexSH, 11-23-2020, 07:52 PM	3 responses 34 views 0 likes	Last Post by CnP.LiveSupport.AB 11-25-2020, 07:43 AM

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