CONNECT

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Closed, Sticky: Release Notes by CnP.Support Started by CnP.Support, 06-18-2017, 02:02 PM	0 responses 125 views 0 likes	Last Post by CnP.Support 06-18-2017, 02:02 PM
Closed, Sticky: Known Issues & Bugs by CnP.Support Started by CnP.Support, 02-20-2014, 12:52 PM	0 responses 564 views 0 likes	Last Post by CnP.Support 02-20-2014, 12:52 PM
Custom Form--Recurring Donations not processing by 826NOLA Started by 826NOLA, 06-10-2021, 01:57 PM	1 response 15 views 0 likes	Last Post by 826NOLA 06-10-2021, 02:03 PM
Recurring Next Payment Date keeps resetting by jillifoss Started by jillifoss, 06-09-2021, 08:20 PM	2 responses 22 views 0 likes	Last Post by jillifoss 06-10-2021, 11:03 AM
Canceling recurring is deleting Salesforce opportunity by annieleblanc Started by annieleblanc, 06-09-2021, 04:14 PM	1 response 18 views 0 likes	Last Post by CnP.Support.AM 06-10-2021, 03:09 AM
Decline Notification by catiescloset.org Started by catiescloset.org, 06-03-2021, 02:43 PM	1 response 22 views 0 likes	Last Post by CnP.Support.AM 06-04-2021, 02:22 AM
Best Way to Clear Old Cash and Check Transactions? by BZCCP Started by BZCCP, 05-30-2021, 01:34 PM	4 responses 49 views 0 likes	Last Post by CnP.LiveSupport.AB 06-03-2021, 09:23 AM
Delete by jaroncramer Started by jaroncramer, 05-27-2021, 09:13 AM	1 response 14 views 0 likes	Last Post by CnP.Support.AM 05-27-2021, 10:31 AM
Donations not deposited for 30+ days by Brickey Started by Brickey, 05-25-2021, 05:20 PM	1 response 13 views 0 likes	Last Post by CnP.Support.AM 05-26-2021, 12:41 AM
Customer wants refund but transaction is missing in CONNECT by Arydiel Started by Arydiel, 05-24-2021, 09:44 AM	4 responses 29 views 0 likes	Last Post by Arydiel 05-25-2021, 10:16 AM
Donor paid processing fees by KMartin Started by KMartin, 05-19-2021, 05:38 PM	2 responses 27 views 0 likes	Last Post by KMartin 05-20-2021, 08:52 AM
DPO//APO Addresses by catiescloset.org Started by catiescloset.org, 05-19-2021, 12:48 PM	1 response 24 views 0 likes	Last Post by CnP.LiveSupport.AB 05-20-2021, 08:05 AM
"Choose an Account" showing copies by KMartin Started by KMartin, 05-19-2021, 05:23 PM	1 response 26 views 0 likes	Last Post by CnP.Support.AM 05-20-2021, 02:17 AM
Custom Receipt Not Repressing Recurring Language for Non-Recurring Transactions by BZCCP Started by BZCCP, 05-17-2021, 04:03 PM	1 response 20 views 0 likes	Last Post by CnP.Support.AM 05-18-2021, 02:36 AM
Turn off campaign visibility on fundraising website by jon4321 Started by jon4321, 05-03-2021, 03:32 PM	6 responses 44 views 0 likes	Last Post by jon4321 05-11-2021, 02:08 PM
Live Stream Message - Time Wildcard by darryl.oliver Started by darryl.oliver, 01-07-2021, 11:19 AM	6 responses 178 views 0 likes	Last Post by CnP.Support.AM 05-10-2021, 07:44 AM
SalesForce ProPay Report not showing all C&P transactions by Bill Meier Started by Bill Meier, 05-07-2021, 09:24 PM	0 responses 30 views 0 likes	Last Post by Bill Meier 05-07-2021, 09:24 PM
Receipt elements not working by jon4321 Started by jon4321, 04-19-2021, 04:15 PM	9 responses 81 views 0 likes	Last Post by CnP.Support.AM 05-06-2021, 04:41 AM
How to find transactions for a hyphenated last name? by jillifoss Started by jillifoss, 05-04-2021, 05:18 PM	1 response 24 views 0 likes	Last Post by CnP.Support.AM 05-05-2021, 02:20 AM
Gateway Invalid argument error Invalid billing postal code by kwclick5 Started by kwclick5, 05-03-2021, 01:58 PM	5 responses 53 views 0 likes	Last Post by kwclick5 05-04-2021, 10:46 AM
Debited for donation we never received by Coleen Started by Coleen, 04-29-2021, 02:49 PM	2 responses 32 views 0 likes	Last Post by Coleen 04-30-2021, 11:54 AM
Client claims incorrect posting to credit card by WDMLibraryFF Started by WDMLibraryFF, 04-24-2021, 10:05 AM	1 response 75 views 0 likes	Last Post by CnP.Support.AM 04-30-2021, 02:03 AM
Passing variables into a form via querystring? by erogers Started by erogers, 04-29-2021, 09:32 AM	1 response 25 views 0 likes	Last Post by CnP.Support.AM 04-30-2021, 01:54 AM
Brand new Connect account - not sure what this error is. by [email protected] Started by [email protected], 04-28-2021, 01:37 PM	4 responses 21 views 0 likes	Last Post by [email protected] 04-29-2021, 11:21 AM
Please fix this typo in Connect by [email protected] Started by [email protected], 04-28-2021, 01:28 PM	1 response 36 views 0 likes	Last Post by CnP.Support.AM 04-28-2021, 01:52 PM
Pre-Check Mailchimp Opt-In? by blatka Started by blatka, 04-16-2021, 12:28 PM	1 response 22 views 0 likes	Last Post by CnP.Support.AM 04-19-2021, 04:20 AM
Settlement Report Never Match Bank Deposit by CIRAccountant Started by CIRAccountant, 04-16-2021, 02:07 PM	1 response 20 views 0 likes	Last Post by CnP.LiveSupport.AB 04-16-2021, 02:11 PM
Gifts Doubling by EBrand Started by EBrand, 04-13-2021, 05:05 PM	1 response 30 views 0 likes	Last Post by CnP.Support.AM 04-14-2021, 08:37 AM
Click & Pledge Transactions not appearing in Salesforce by lselden Started by lselden, 08-19-2020, 09:26 AM	8 responses 70 views 0 likes	Last Post by CnP.LiveSupport.AB 04-13-2021, 10:58 AM
Temp Contacts not generating Opportunities in SF by Clareodo Started by Clareodo, 04-08-2021, 11:21 AM	4 responses 23 views 0 likes	Last Post by Clareodo 04-09-2021, 09:53 AM
Error when trying to update receipt templates by Allison Started by Allison, 04-01-2021, 10:54 AM	1 response 30 views 0 likes	Last Post by CnP.Support.AM 04-02-2021, 05:26 AM
Additional Fee Not Showing on Forms by mjblarson Started by mjblarson, 04-01-2021, 07:51 PM	1 response 21 views 0 likes	Last Post by CnP.Support.AM 04-02-2021, 04:02 AM
Custom Thank you text not displaying by Perc-BRC Started by Perc-BRC, 04-01-2021, 12:58 AM	1 response 23 views 0 likes	Last Post by CnP.Support.AM 04-01-2021, 03:09 AM
Approval Code field by [email protected] Started by [email protected], 03-30-2021, 03:53 PM	2 responses 18 views 0 likes	Last Post by [email protected] 03-31-2021, 02:42 PM
Receipt "Update" is giving an ERROR and not allowing Save/Update by [email protected] Started by [email protected], 03-26-2021, 09:51 AM	6 responses 82 views 0 likes	Last Post by CnP.Support.AM 03-31-2021, 06:24 AM
Auto-responders no longer sending by CoralReefAlliance Started by CoralReefAlliance, 03-24-2021, 09:42 AM	9 responses 44 views 0 likes	Last Post by CoralReefAlliance 03-30-2021, 09:01 AM
Give permission to select users to run C&P reports by [email protected] Started by [email protected], 03-05-2021, 12:12 PM	17 responses 121 views 0 likes	Last Post by [email protected] 03-30-2021, 08:32 AM
Payment Form error (Header contains HTTP?) by [email protected] Started by [email protected], 03-26-2021, 02:19 PM	5 responses 28 views 0 likes	Last Post by [email protected] 03-29-2021, 11:58 AM
SMSGiving Reports by Kofo Started by Kofo, 03-23-2021, 10:28 PM	3 responses 27 views 0 likes	Last Post by CnP.Support.AM 03-26-2021, 03:42 AM
Recycled Payment Form Not Enabling Editing by Conner Smith Started by Conner Smith, 03-24-2021, 02:11 PM	3 responses 24 views 0 likes	Last Post by CnP.Support.AM 03-26-2021, 03:38 AM
Connect donations don't appear in Salesforce Developer instance by [email protected] Started by [email protected], 03-24-2021, 11:54 AM	4 responses 23 views 0 likes	Last Post by CnP.Support.AM 03-26-2021, 03:32 AM
Submit button disabled by Jason.Best Started by Jason.Best, 03-24-2021, 10:27 AM	3 responses 29 views 0 likes	Last Post by CnP.Support.AM 03-25-2021, 06:06 AM
Unable to access virtual terminal by laurenvelardi Started by laurenvelardi, 03-23-2021, 04:24 PM	1 response 24 views 0 likes	Last Post by CnP.Support.AM 03-25-2021, 05:18 AM
Connect buttons not working by Willie Marquart Started by Willie Marquart, 03-24-2021, 09:46 AM	1 response 19 views 0 likes	Last Post by Omeredith 03-24-2021, 09:57 AM
Campaign going to click and pledge by Jenny Started by Jenny, 03-07-2021, 09:02 AM	1 response 29 views 0 likes	Last Post by CnP.Support.AM 03-08-2021, 02:42 AM
Duplicate Charges 2-28-21 by [email protected] Started by [email protected], 03-01-2021, 07:21 AM	6 responses 54 views 0 likes	Last Post by [email protected] 03-05-2021, 07:52 AM
Receipt Confusion by Hermen Felten Started by Hermen Felten, 03-02-2021, 09:08 AM	7 responses 55 views 0 likes	Last Post by CnP.Support.AM 03-04-2021, 12:06 AM
URGENT: Our receipts are showing Terms & Conditions from OTHER PEOPLES ACCOUNTS by olywebdev Started by olywebdev, 03-02-2021, 06:45 PM	1 response 34 views 0 likes	Last Post by CnP.Support.AM 03-03-2021, 07:59 AM
SMSGiving not working by Samiam Started by Samiam, 03-01-2021, 06:33 AM	1 response 15 views 0 likes	Last Post by Samiam 03-01-2021, 07:03 AM
Customer is reporting card was charged 3 times for the same transaction (continued) by Arydiel Started by Arydiel, 02-15-2021, 01:44 PM	1 response 63 views 0 likes	Last Post by CnP.LiveSupport.AB 02-17-2021, 10:11 AM
Voided transactions showing everything twice in Connect report by jillifoss Started by jillifoss, 02-11-2021, 01:27 PM	4 responses 62 views 0 likes	Last Post by jillifoss 02-16-2021, 12:54 PM
Changing name on receipt by MichelleGFN Started by MichelleGFN, 02-12-2021, 06:41 PM	1 response 31 views 0 likes	Last Post by CnP.Support.AM 02-15-2021, 07:32 AM

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