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  • Joomla/CiviCRM/Click & Pledge Integration issues

    We have purchased the payment processing component of Click & Pledge
    but already have an existing Joomla 1.5 site with CiviCRM installed.
    Click & Pledge's website says its services can be integrated with both
    J & CCRM. When we add C&P as a payment processor in the CCRM backend,
    it asks for a Site URL under "Processor Details for Test Payments".
    We've tried entering the URL of our C&P checkout page but when we try
    to run a test transaction, we get an error page of:

    Sorry. A non-recoverable error has occurred.
    Sending a relative URL to Click And Pledge is erroneous. Please make
    your resource URL (in Administer CiviCRM >> Global Settings) complete

    We've gone to the settings referenced in the error message but can't
    find anywhere that the information is incorrect. Can you advise?

    Thanks,
    Topher Wilson
    CTS, Friends of Dane Tidwell

  • #2
    Topher,

    What is the URL you are using in your setting? You also need to use the WID for a pre-designed checkout page. What is the WID you are using?
    Please let me know the verion of CCRM installed in your Joomla 1.5

    Presently, we do not have a testing environment to test the payment system, we are soon going to offer it in our next version.

    Regards,
    Irfan Ahmed
    The Open Source Team
    Click & Pledge

    Comment


    • #3
      Originally posted by Irfan View Post
      Topher,

      What is the URL you are using in your setting? You also need to use the WID for a pre-designed checkout page. What is the WID you are using?
      Please let me know the verion of CCRM installed in your Joomla 1.5

      Presently, we do not have a testing environment to test the payment system, we are soon going to offer it in our next version.

      Regards,
      Irfan Ahmed
      The Open Source Team
      Click & Pledge
      We've tried using https://co.clickandpledge.com/sp/d1/...aspx?wid=26086, https://co.clickandpledge.com/sp/d1/default.aspx, and https://co.clickandpledge.com/default.aspx?wid=26086 for the URL.

      CCRM is 2.2.0, Joomla is 1.5.8
      Last edited by topher; 03-16-2009, 09:40 AM.

      Comment


      • #4
        Sorry for late reply. We reviewed your issue and realized the best answer is to provide a detailed step-by-step procedure that will benefit everyone.

        Please visit the online help at: CiviCRM Payment Processor Setup

        Let us know if the manual answers your questions and if we can be of any further assistance.

        Comment


        • #5
          Thanks for the reply and instructions. They might be a little dated -- CiviCRM doesn't provide a link to the page anymore in J1.5, you create a menu item, then select the correct Donation page from the dropdown menu to the right.

          However, we're still getting the same error after following your instructions.

          "Sorry. A non-recoverable error has occurred.
          Sending a relative URL to Click And Pledge is erroneous. Please make your resource URL (in Administer CiviCRM >> Global Settings) complete"

          Comment


          • #6
            Topher,

            Could you please email all the screen shots that are related to adding a payment processor and configuring the contribution pages at CiviCRM to [email protected]?

            Thanks!

            Comment


            • #7
              Willdo, thanks for the quick reply.

              Comment

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