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RaaS API (or other way to get charged subscriptions)

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  • CnP.LiveSupport.AB
    replied
    You are correct. there is no way to do this directly with the API.
    Last edited by CnP.LiveSupport.AB; 10-15-2020, 04:56 PM. Reason: typo

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  • wmd
    replied
    Thank you for the explanation. So is there no way for us to build a means to implement subscriptions at this time?

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  • CnP.LiveSupport.AB
    replied
    This feature has been discontinued. When it was available, the reporting data provided only included Campaign Totals, not individual transactions.
    A way of returning transaction-specific data from the API is on the roadmap, but there is no ETA available.

    Leave a comment:


  • wmd
    started a topic RaaS API (or other way to get charged subscriptions)

    RaaS API (or other way to get charged subscriptions)

    Hello!

    I am trying to use the RaaS API to run a query but I am unsure if that routine has been deprecated for a more recent one. Any documentation links to the RaaS service go to a protected ZoHo page.

    What I am attempting to do: Once daily from my client’s site I would like to receive a report of any subscriptions that have been charged in the previous 24 hours.

    Is this a feature that is accessible through the RaaS interface and if so where can I find the documentation? If not how should I be pursuing this report?
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