Can I have a coupon code?

[TPMC]

I am currently using the legacy site for our event tickets and want to be able to provide discount coupon codes. I have looked and all I can see is the option to apply discounts on the number of items sold which we do for group discounts already.

I looked at the new CP site where I have setup our new donation page but dont see where I can sell event tickets. if that is possible can you provide instructions?

Thanks

Paul

[CnP.Support.AM]

If you are using Salesforce then C&P Events is the best way to sell the tickets. Please review the following KB article: https://support.clickandpledge.com/s...ith-salesforce

[TPMC]

when I try to setup an event it says to update the default setting and when I click on that link i get this error

Please create a Site or add a C&P Account in C&P settings.

I have looked around but not sure how to fix this? I have donation pages setup on the C&P side but this is the first time I am setting up an events on the SF side as I have been using the legacy portal.

[CnP.Support.AM]

Please note that before you start creating the Events there are post-installation steps that need to be done.

First, you need to integrate your C&P Account with your Salesforce instance. Please follow this link and establish the connection: https://cnp.mn/Salesforce-Connection

https://support.clickandpledge.com/s/article/connect-third-party-integration#Salesforce

Second, you need to set up a force.com domain in Salesforce. https://help.salesforce.com/articleV...iew.htm&type=5

Please complete the above two steps and grant us login access to your Salesforce instance and let us know so that we can take care of the rest of the post-installation steps.

How to grant access: Grant "Click & Pledge Support" 1-Week access to your account.

Looking forward to hearing back from you.

[TPMC]

I have gave you access

[TPMC]

once you fix this will I be able to do event sales, auctions, etc via salesforce?

[CnP.Support.AM]

We have completed the post-installation steps. You are all set to start using the C&P Events.

In order to use the auctions, you need to follow the steps mentioned in the manual: https://manual.clickandpledge.com/Gr...alesforce.html

However, if you open a new thread with the Auctions setup request, our team will review and set that for you.

[TPMC]

thanks one last thing when I create an event its defaulting to PST and I have checkered that my default in setup is EST. Where do you update the default timezone for the events?

[CnP.Support.AM]

We reviewed and noticed that your User timezone is set to PST and your Organization as well as site guest user timezones are EST. May I know to which timezone you want to change?

However, here you can change the Site Guest User Timezone: https://na52.salesforce.com/0050W000...tityOverride=1



Organization Timezone: https://na52.salesforce.com/00Dd0000...anyProfileInfo

[TPMC]

I want it to be EST.. when I created
an SF event
its showing PST and I
dont see where to update that

[CnP.Support.AM]

The reason it is showing PST because your USER timezone is set to PST. However, we have changed your USER timezone to EST.

Please check now and let us know if we can be of any further assistance.