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How to change default country in form builder?

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  • How to change default country in form builder?

    The forms are displaying "Singapore" in the country field on the website while in the form builder on CNP, the default country is set to the US. Please kindly assist. Thank you.

  • #2
    Good day ckyt

    The form builder is not an "active" page, meaning none of the validations or scripts run as it is solely designed for UI configuration. When in the form builder no scripts or logic will work.. they are not set to run. It is purely a UI designer.

    Once live, the country simply shows the country that is associated with the IP address of the visitor. This is by design. The form shows the country that the visitor is in as indicated by the IP address they are using. Naturally if they are on a VPN and the IP used is that of another country the form will show the country that is associated with the IP.

    Hope that helps.
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    • #3
      Sure I understand. However, the settings for Singapore for example as a default country still has the option of "state", when there is none.

      We have to choose another country before clicking it back to Singapore for it to reflect "province" instead of "state". This is inconvenient. How can I make the "province" appear for countries without "states" immediately on the form?

      Thank you.


      • #4
        Any updates please?