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Need portal access! (For embedded Virtual Terminal) -URGENT (sorry)

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  • Need portal access! (For embedded Virtual Terminal) -URGENT (sorry)

    Hi there, we're preparing for an auction (using Auctions for Salesforce and C&P), and it looks like none of our users have access to the Legacy Portal (which, as I understand is the only way to verify our Salesforce instance in relation to our C&P account for use in the eVT). I've tried using the forgot password function for a couple different emails, all with no luck ("Email Address is Not Valid").

    Thank you for solving my issue! (resolved via phone)
    Last edited by jillifoss; 09-05-2018, 01:43 PM.

  • #2
    Good day @jillifoss

    Would you please share the C&P Account number as well as the email address you would like to add as a user?

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

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    • #3
      A member of support called and resolved this, so I removed the email and account number. This issue is now closed. Thank you!

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