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How to Locate Second Merchant Account Number

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  • How to Locate Second Merchant Account Number

    We are having some reporting issues with TransFirst. In working with them to resolve the issue, they mentioned that they can see we have a second Merchant Account in Click and Pledge that isn't being used. They recommended removing that account through C&P. Where would I find that information within our account settings and how can I determine what it might be connected to so I can make a decision about cancelling? Thank you!

  • #2
    Good day @Kristin Kanitz

    Please submit a support ticket here and one of our accounts team members will get back to you with information.
    Regards,
    Click & Pledge Support Department

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