Announcement

Collapse
No announcement yet.

Unable to create free shipping option

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
    taylord
    Junior Member

  • taylord
    replied
    Success! Thank you!

    Leave a comment:

  • CnP.Support.AM
    C&P Support

  • CnP.Support.AM
    replied
    Good day @taylord

    You may simply add free shipping by giving the rate value as $0.001 which considered as $0.

    Please test it and let us know if we can be of any further assistance.

    Leave a comment:

  • taylord
    Junior Member

  • taylord
    started a topic Unable to create free shipping option

    Unable to create free shipping option

    We are trying to create a *free* shipping rate on our checkout page, but receive an error message each time. (See attached screenshot). The error is resolved if we replace the rate of "0" with a penny (0.01). No variation on "0" works (0.00, leaving the field blank, $0.00, etc)

    We have existing free rates that return the same error if we leave everything unchanged and click the "submit" button. Any idea why this is suddenly an issue? (Reposting - not sure that my earlier post worked.)
Working...
X