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Unable to create free shipping option

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  • Unable to create free shipping option

    We are trying to create a *free* shipping rate on our checkout page, but receive an error message each time. (See attached screenshot). The error is resolved if we replace the rate of "0" with a penny (0.01). No variation on "0" works (0.00, leaving the field blank, $0.00, etc)

    We have existing free rates that return the same error if we leave everything unchanged and click the "submit" button. Any idea why this is suddenly an issue? (Reposting - not sure that my earlier post worked.)

  • #2
    Good day @taylord

    You may simply add free shipping by giving the rate value as $0.001 which considered as $0.

    Please test it and let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

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    • #3
      Success! Thank you!

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