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Updating info on portal.clickandpledge.com

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  • Updating info on portal.clickandpledge.com

    I've having trouble updating our Primary contact (Account Info->Your Profile on portal.clickandpledge.com)
    Whatever information I enter into the primary contact field I get the error "- Please enter a valid URL address".
    I've tried this on Chrome 60 and Firefox 53 with the same result.

    Attempting to edit other fields yields the same error.

  • #2
    Has anyone helped you with this problem? I am having the same problem right now trying to update the Receipt / Email Notification: field. Did you find a solution?

    thanks,
    Michelle

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    • #3
      Good day @mreisstop@medasf.org

      We reviewed and found that the emails are NOT separated with semicolon as instructed.

      Please see this:

      Click image for larger version

Name:	Receipt Email Notification.jpg
Views:	1
Size:	29.6 KB
ID:	34775

      We have corrected the above. Please check and let us know if we can be of any further assistance.
      Regards,
      Click & Pledge Support Department

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