Updating info on portal.clickandpledge.com

[lkozloff]

I've having trouble updating our Primary contact (Account Info->Your Profile on portal.clickandpledge.com)
Whatever information I enter into the primary contact field I get the error "- Please enter a valid URL address".
I've tried this on Chrome 60 and Firefox 53 with the same result.

Attempting to edit other fields yields the same error.

[[email protected]]

Has anyone helped you with this problem? I am having the same problem right now trying to update the Receipt / Email Notification: field. Did you find a solution?

thanks,
Michelle

[CnP.Support.AM]

Good day @[email protected]

We reviewed and found that the emails are NOT separated with semicolon as instructed.

Please see this:



We have corrected the above. Please check and let us know if we can be of any further assistance.