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  • Trying to Test our donation forms

    Is there a recommended fake credit card number to use when testing donation forms.

  • #2
    Good day @Patti Boyce

    As you have posted into the "Legacy Forms & Portal" channel, we assume that you are testing the Checkout pages. In our old checkout pages we do have an option to change the mode of the page to Test. Once you change it you may process the transaction with test card namely, 4111111111111111 (4 and 15x1's) and CVV any 3 digit number.

    Click image for larger version

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    Hope that answers your question. Let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      No, we're not on the old forms or system. Do I have to change from active to test in Connect. I want to use the Virtual terminal and it's declining my fake credit card

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      • #4
        Good day @Patti Boyce

        As of now there is NO test mode option for Connect. We will add this since others have asked for it. In the past we have had many (many) problems when people have gone live with a test mode only to blame us at the end for lost revenue. A decision was made in Connect not to offer test mode.

        This has been a major problem in the previous system and one that are trying to not be blamed again in the new system. However, as stated above, since it is in pipeline there is no ETA.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          Well, thanks for that info but it just leaves me with more questions. Can I use the fake credit card with Virtual Terminal (without test mode) Or do I have to use real credit cards. Or, if it's declining my card, is it because my org is not properly connected to CnP, something more to do in my setup. I can give access to CnP for the rest of the week to see if we're indeed completely set up. Thank you.

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          • #6
            Good day @Patti Boyce

            Please note that through SF VT nor in the Connect, we don't have an option of Test Mode and cannot process test transactions with fake 4111, otherwise it will decline.

            If you are Click & Pledge partner you may apply for an account online and request developer setup. We will simply set up the account to work as a test account using the 4111 card number.

            Please note that the test account is only setup for our Partners: https://clickandpledge.com/about/our-partners/
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Is it still true that you cannot run a test transaction? That seems really limiting for testing if the integration is working properly. Is there a suggested workaround other than the partner account option"?

              Comment


              • #8
                Good [email][email protected]DWhitig

                No, due to security reasons we don't have test mode for Connect forms. However, if you are using Salesforce, you may process a transaction using the Custom Payment type in Salesforce VT by selecting the respective Connect Campaign and Form to check the data flow in your instance.

                Hope that helps.
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                Comment


                • #9
                  I am using a visualforce page to connect to Click and Pledge but I can't test it to see how it works. I joined online support today and they told me all I had to do was change my visualforce page so that the parameter mode equals test. But I worked with my developer and there are no parameters on the visualfore page to change to mode. How can I test the page? The smallest donation size is $2500, so I can't really make a real donation to test it.

                  Comment


                  • #10
                    Good day @[email protected]

                    May I know which library you are using? FaaS or Class Library?
                    Regards,
                    Click & Pledge Support Department

                    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                    Join us @ the educational webinars: https://clickandpledge.com/webinars/
                    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                    Comment


                    • #11
                      Where do I find that information?

                      Comment


                      • #12
                        Please ask with your developer and he/she definitely know about that.
                        Regards,
                        Click & Pledge Support Department

                        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                        Join us @ the educational webinars: https://clickandpledge.com/webinars/
                        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                        Comment


                        • #13
                          Good morning, the last update on this is from over two years ago. Just to clarify, is there any way to test out a donation (like you can with Events) in Click & Pledge?

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