"Error on Adding Data" Message when copying a product

[jlmwesley]

I attempted to copy an existing product to create a new one and received a message "Error on Adding Data." See attached screenshot. I've done this many times previously without issue, so I'm wondering if it's a bug in a recent update? I've tried reloading, logging out and logging back in, as well as attempting to copy another product, and the error persists.

Thanks,
Jessica



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Jessica Wesley
Client Manager
Shunpike
[email protected]

[CnP.Support.AM]

Good day @jlmwesley

We are reviewing your account and will get back to you shortly.

[CnP.Support.AM]

Good day @jlmwesley

We have identified the issue and hopefully it will be get fixed in this week. Sorry for the inconvenience.

[jlmwesley]

Thank you, CnP.Support.AM! Please let me know when the fix has been made.

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Jessica Wesley
Client Manager
Shunpike
[email protected]

[jlmwesley]

Hi CnP.Support.AM. Just checking in on the status of this fix?

Thanks,
Jessica

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Jessica Wesley
Client Manager
Shunpike
[email protected]

[CnP.Support.AM]

Good day @jlmwesley

We are working on that and hopefully in this week it will be fixed. I will update this post once it has been fixed. Sorry for the delay.