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  • Social comment in donation form

    I created a donation form in the new Connect platform, and it's working fine. I left in the "Live Stream" questions (I have no idea what Live Stream is, but I needed the questions.) And people have been putting in comments. HOW DO I REPORT THOSE COMMENTS out? I can see them in the Transaction Detail in C&P PAAS but I don't know what field to use in a report. THX.

    p.s. same question about "how do you want your name displayed?" and the anonymous checkbox.
    Last edited by briegull; 11-15-2016, 04:30 PM.

  • #2
    Good day @briegull

    In order to pull the report for public comments, you may create the report on "C&P Custom Question" and drag the "Custom Question" and "Answer" and any available fields you would like to see in the report.

    However, regarding the Display Name and Anonymous, as of now we are NOT showing those values in Salesforce nor do we have an option to map it. Those values are passing to Salesforce as custom parameters and it is under development to move those values into custom fields so one can map those values to the fields in Salesforce.

    Hope that answers your question. Let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

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    • #3
      Perfect! I just made custom questions in the form instead of doing them in the Live Stream, and it works perfectly. THANKS!

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