Announcement

Collapse
No announcement yet.

CiviCRM Click & Pledge Plugin Questions

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • CiviCRM Click & Pledge Plugin Questions

    Hello

    I've successfully configured my Click&Pledge plugin with a CiviCRM 3.3 (Joomla) installation and have completed a test transaction successfully. There is one problem, however. It seems that Click&Pledge does not notify CiviCRM of the completion of a payment (via IPN). I see where the notify_url variable is set, though it appears to only be configured for instances of recurring payments.

    Some questions, then:
    1. Does Click&Pledge work with IPN for CiviCRM event registrations and single contributions?
    2. Is 'notify_url' the variable that should be passed to Click & Pledge?
    3. Will CiviCRM be able to understand the IPN information? It seems as though there is a missing file or two for the CiviCRM plugin which handles IPN data coming back from Click & Pledge (/CRM/Core/Payments/ClickAndPledgeIPN.php and /extern/ClickAndPledgeNotify.php) and that notify_url should be pointing to this custom /extern/ script instead of the default ipn.php which is used by PayPal.


    This is a crucial functionality as CiviCRM will only presume that payments are "Pending" without either the IPN or manually changing the status and copying the transaction ID from Click&Pledge. From what I can tell, this is not handled by the Return URL.

  • #2
    Good day.

    Currently the module has an issue and it is scheduled to be addressed within the month. The problem you are reporting needs to be addressed - until then it will not function correctly. We have a scheduled update to our Salesforce module coming soon and then we will resolve the reported issue with the CiviCRM module.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment

    Working...
    X