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Refunding partial credit to purchase

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  • CnP.Support
    replied
    Good day comartini

    Partial refunds are not available as it creates a bit of havoc in Salesforce and reporting. In Connect you may issue full credit and use the Virtual Terminal and charge the card again for the right amount. The card on file feature will help for this need.

    Hope that answers your question.

    Leave a comment:


  • comartini
    started a topic Refunding partial credit to purchase

    Refunding partial credit to purchase

    Hi there! How do you issue a partial refund for a purchase? ex: Someone made a purchase of $100. We need to refund them $60. please advise. Thanks!
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