Label Reports and Name badge Reports

[girishbhatia]

Hello,
I created a product in C&P and enabled Tickets and Name Badges. I entered a test transaction to enter data. When I tried to run the Name Badge report, I get the message "There is no item to download". However, when I run the e-Ticket/e-Name Badge Detailed report, I see the name badge column populated.

Can you let me know how I can run the Name Badge report to get pre printed badges?

[CnP.Support.AM]

Good day @girishbhatia

Would you please share the order number of the transaction which you are referring to?

Looking forward hearing back from you.

[girishbhatia]

Please see 1609241209433490000

[CnP.Support.AM]

Good day @girishbhatia

The order number which you have shared is doesn't seems to be correct. We searched and didn't find that in our entire database. Would you please recheck and let us know the correct order number?

Looking forward to hearing back from you.