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Directing administrative emails

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  • CnP.Support.AM
    replied
    Good day @[email protected]

    We don't send any generic receipt/email for the declined transaction. However, if you are using Salesforce, you may set the C&P Autoresponder for declined transactions to send email to specific email address: http://help.clickandpledge.com/custo...ticles/1164739

    Hope that helps. Let us know if we can be of any further assistance.

    Leave a comment:


  • yaakov@jwrp.org
    started a topic Directing administrative emails

    Directing administrative emails

    Hi,

    Where can I update an email address so that emails regarding Declined Transactions can be sent to the correct person in our organization?

    Thank you,
    YS
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