Insufficient Privileges to Merge Temp Contact with Perm one?

[Lori]

I am a system admin in SF and haven't been able to merge a Temp Contact with the real one. In the Temp contact merge screen, it lists the perm contact and asks me if I want to merge, but when I click process I get the following:

Insufficient Privileges You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary. For more information, see Insufficient Privileges Errors.

[CnP.Support]

Good day!

As the error states your profile, while admin, does not have access to the objects needed.

Please grant us access so we can review your account and let us know which user has the problem so we can review the profile.

How to grant access: http://forums.clickandpledge.com/showthread.php?t=1065

Please make sure to post your organization name & the Salesforce Organization ID so we know how to locate your instance. As part of the process we will also upgrade you the latest instance of our applications. If you don't wish to be upgraded please let us know otherwise we will update your instance.

[Lori]

Access is granted. Free the Slaves; Salesforce ID: 00Di0000000ftfv

[CnP.Support]

Good day!

Which User is the one with the issue?

[Lori]

Lori Fitzmaurice

[CnP.Support]

Good day!

Has this issue been resolved?

I believe this was also posted to the Salesforce HUB and information was sent to you for the deprecated fields in the NPSP that cause this issue.

Please let us know if you still need help with this case.

[CnP.Support]

Good day!

To make sure this thread is complete we have created a KB article addressing this issue for future reference.

Please see: http://forums.clickandpledge.com/con...recated-Fields