eCheck transactions posted a month ago, funds haven't been received by our bank.

[jscott]

I need a reply on this ASAP. Our Bookkeeper/Accountant is at her rope's end! Please tell me what the hold up is. We have these same recurring transactions set to run on 3/15. This problem has got to be fixed.

Thank you.

[jscott]

Our account number is 30255. Order #s are:

CNP:152151994063144 50028

CNP:1521519192742571257648

CNP:1521519134961477 99026

CNP:1521519151914717932499

CNP:1521519141180190413567

CNP:15215192120841 14807

CNP:1521519205856537290548

CNP:1521519181992376 83864

CNP:1521519255219551 12508

CNP:152151991749117210051

CNP:152151972445156277038

CNP:1521519171258193021951

CNP:1521519244521311270719

CNP:152151925741404136988

CNP:1521519233764444934220

CNP:1521519252970561483538

CNP:1521519263678247815609

CNP:152151983211243495673

CNP:1521519265894369892582

[CnP.Support]

Good day!

Do you have the Order #'s for these transactions?

What is your account number with Click & Pledge?

[jscott]

On 2/15/2015, we had approx 20 eCheck transactions posted to our Salesforce instance. Our bank has still not received the funds. How do we get to the bottom of this? Can we call Transfirst? If so, what is their number? If not, who do we contact? Please advise ASAP. Thank you!