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eCheck transactions posted a month ago, funds haven't been received by our bank.

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  • jscott
    replied
    I need a reply on this ASAP. Our Bookkeeper/Accountant is at her rope's end! Please tell me what the hold up is. We have these same recurring transactions set to run on 3/15. This problem has got to be fixed.

    Thank you.

    Leave a comment:


  • jscott
    replied
    Our account number is 30255. Order #s are:
    CNP:152151994063144 50028
    CNP:1521519192742571257648
    CNP:1521519134961477 99026
    CNP:1521519151914717932499
    CNP:1521519141180190413567
    CNP:15215192120841 14807
    CNP:1521519205856537290548
    CNP:1521519181992376 83864
    CNP:1521519255219551 12508
    CNP:152151991749117210051
    CNP:152151972445156277038
    CNP:1521519171258193021951
    CNP:1521519244521311270719
    CNP:152151925741404136988
    CNP:1521519233764444934220
    CNP:1521519252970561483538
    CNP:1521519263678247815609
    CNP:152151983211243495673
    CNP:1521519265894369892582

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    Do you have the Order #'s for these transactions?

    What is your account number with Click & Pledge?

    Leave a comment:


  • eCheck transactions posted a month ago, funds haven't been received by our bank.

    On 2/15/2015, we had approx 20 eCheck transactions posted to our Salesforce instance. Our bank has still not received the funds. How do we get to the bottom of this? Can we call Transfirst? If so, what is their number? If not, who do we contact? Please advise ASAP. Thank you!
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