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  • Recurring Payments asigned to campaigns

    We have a question that has been brought up regarding recurring payments. We current have our checkout pages associated with a campaign that ends on a certain date, and will be replaced with a new campaign after that date has ended. We also currently have our recurring policy set to that same end date. This is the question/hypothetical situation:

    If we set the recurring policy to have no end date, and someone goes online and makes a payment with a perpetual recurring payment, will the recurring payments that happen after the campaign has ended still be associated with the campaign because that was how it was during the initial payment? Will the recurring payments not be associated with any campaign because the initial campaign has ended? And is there a way to go in and change the campaign for the recurring payments that are to occur after the campaign end date, to be associated with the new campaign?

  • #2
    Good day!

    I have asked our developers to review this case and see if we can make the adjustment to the system to address this issue.

    We will update this post when we have an update.
    Regards,
    Click & Pledge Support Department

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    • #3
      Good day!

      We have reviewed this issue & will make the adjustment to address your concern. The update is now part of the August 15 release.

      Hope it helps.

      Please let us know if we can be of any further assistance.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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