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Notification email sent for credit transaction?

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  • Notification email sent for credit transaction?

    Last night I performed a credit transaction (refund) but did not receive any notification email for it. Is this process supposed to send me a notification receipt?

  • #2
    Good day.

    By default no emails are sent for credit transactions. If you want you can set up an autoresponder or in Connect you can add the email content when doing the credit.

    We do not have a "default" message since it is best if organizations customize the message as needed.

    Hope that answers your question.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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